SUD Facility Manager

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Job Description

SACA uplifts and restores marginalized communities through human, economic, and social services while supporting cultural identities. Put simply, SACA is a partner and an ally to all. Through our programs and support, we exist to inspire others to identify and fulfill their unique purpose, leveraging resources to pursue a unified community where everyone has the opportunity to advance.

PRIMARY FUNCTION

The SUD Facility Manager is responsible for the overall management of the facility, clinical programming, and admissions/clinical staff. Duties include clinical supervision of all Drug & Alcohol counselors and counselor assistants. The position works in concert with the House Manager Supervisor and reports to the Executive Director, Behavioral Health.

Primary Functions

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Ensure that an efficient program of record keeping and documentation is always maintained.
Ensure employee files match DDAP requirements regarding training hours, staff development, and yearly training plans. This position also ensures counselor assistant documentation is up to date.
Create and manage KPI’s to identify the needs for improvement in the facility and create plans of action to improve said indicators.
Ensure the facility is appropriately staffed by clinical counselors/assistant counselors 7 days per week and during all holidays. This includes understanding that the position may need to cover for clinical staff if appropriate coverage cannot be found.
Deep knowledge of ASAM placement criteria and DSM-5-TR diagnostic criteria as it relates to substance abuse treatment levels of care.
Reliable work attendance and ability to respond to after-hours emergency situations.
Demonstrated knowledge regarding the neuroscience and treatment modalities related to substance abuse treatment, the importance of family in residential treatment, and the development of follow-up communication after discharge.
Demonstrated knowledge of building an alumni program to offer continued connection to past Nuestra Clinica Residential clients.
Demonstrated skill in clinical supervision, coaching, and appropriate disciplinary documentation.
Ability to communicate effectively orally and in writing.
Demonstrated ability to meet deadlines and carry out responsibilities with minimal direction.
Familiar with Microsoft Word, Excel and comfortable in a Windows/Microsoft Office environment.
Maintain CPR and First aid certifications.

QUALITY ASSURANCE:

Review a sampling of individual patient records (at least 10% monthly) to assure that staff are promptly, accurately, and completely posting progress notes documenting patient progress.
Assure accurate and timely completion of all required patient notes and forms, progress reports, incident reports, or related documents required by agency policy, regulation, or contract.

Key Results Areas

Grow, develop, and maintain a comprehensive and evidence-based treatment program schedule and curricula for a 3.5 residential treatment program.
Develop policies and procedures to comply with all regulations of the Department of Drug and Alcohol Programs (DDAP), Department of Health, accrediting bodies, and insurance payors.
Develop and maintain relationships with external referral sources, county funding and authority figures, and community stakeholders to create a pipeline of admissions to the program
Maintain an administrative process that allows for the smooth operation of the program and create an environment that allows for consistent delivery of services to clients.
In concert with the House Manager Supervisor, address all aspects of the physical plant to insure safe and adequate quarters for staff and clients.
Develop policies and procedures to ensure that the facility is always “audit-ready” for DDAP and insurance payor audits.

Position Specifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A Master’s Degree or above from an academically accredited college with a major in chemical dependency, psychology, social work, counseling, or other related field. Four years of experience in a drug and alcohol setting, providing direct service and program planning. Must have a minimum of two years experience clinically supervising other clinicians.

Experience:

Minimum of four years.

Language Skills:

Language Skills:

Ability to read, and interpret general business reports, procedures, and governmental regulations. Ability to develop reports, write business correspondence, and interpret procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the public. Bilingual Spanish/English preferred.

Mathematical Skills:

Ability to calculate figures and amounts such as percentages, and volume. Ability to apply concepts of basic math.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables and the need to deal with exceptions and changes in a variety of situations.

Certificates, licenses, registrations:

Commitment to complete CADC within 6 months of hire, if not in possession at the time of hire.

Other skills and abilities, including computers, tools, equipment, technical knowledge:

Computer literacy; including excel reports and spreadsheets.
Cooperative with other departments.
Prepares reports for the Executive Director on progress of scheduling and appointment status.
Ability to work in the state WITS program.
Strong written and verbal communication skills, including discussion facilitation, de-escalation and problem solving.
Impeccable personal integrity: ability to maintain confidentiality.
Motivated individual with high level of initiative and demonstrated commitment to facilitating the growth and development of program offerings.
Active Listening, in furtherance of fostering mutual understanding.
A growth mindset – Able to adapt and grow.
Emotional Intelligence – Able to perceive, evaluate and respond to your own emotions and the emotions of others. Having the ability to read the emotional state of staff and others and respond appropriately, in word, cadence and tone.
Collaboration – Able to learn to trust others, work together and give and adapt and accept ideas.
Team Building – Able to work with others and build teams that coalesce and maximize efficiencies.
Leadership – Assumes a servant-leadership mindset to facilitate optimal performance, engagement, growth and the well-being of the staff.
Computer literacy; including excel reports and spreadsheets.
Cooperative with other departments.
Prepare reports for the Executive Director on progress of scheduling and appointment status.
Ability to work in the state WITS program.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; talk or hear; move up to 25 pounds. The employee must occasionally stand, walk; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Diversity & Inclusion:

SACA is committed to having an inclusive workplace where all employees are treated with dignity and respect. As an Equal Opportunity Employer, SACA does not discriminate in its hiring or employment practices on the basis of actual or perceived race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

M/F/D/V EEOC